Last updated: 11 November 2026
This website of the Cold Heating Grids project (KoWaNet) is managed by EnergyGO B.V., lead partner of the project. EnergyGO B.V. is responsible for the processing of personal data through this website. This statement explains which data we process, why, and what your rights are.
This website does not set cookies and does not use any other technique to store or read information on your device. We do not track you across other websites and do not create profiles.
When you use the contact form, we process your email address, the subject and your message. We only use this data to answer your question. The legal basis is our legitimate interest in answering questions about the project.
Your message is emailed to the project team through the email service Lettermint, a Dutch company with servers in the European Union. Lettermint only processes the message to deliver it. We do not keep your message longer than needed to handle your question.
To keep the website working well and securely, the server records which pages are requested, when, how fast the server responds and whether errors occur. For this we use Microsoft Application Insights. Only an approximate location (country and city) is derived from your IP address; the IP address itself is not stored. This data is deleted automatically after 90 days. The legal basis is our legitimate interest in managing and securing the website.
To prevent abuse of the contact form, the server briefly keeps track of how often an IP address submits the form. This only happens in the server's memory and is not stored.
The website and the published documents are hosted on Microsoft Azure in European data centres. When you open a document, your browser retrieves it directly from Microsoft Azure Storage.
The Fossil free page contains videos from YouTube. We use the privacy-enhanced version (youtube-nocookie.com). When you open that page, your browser does connect to YouTube, so YouTube (Google) receives your IP address and the address of our website. If you play a video, YouTube may store information on your device. The Google privacy policy applies to this.
We do not sell your data. We only share it with the service providers mentioned above (Microsoft and Lettermint), which process the data on our behalf. All data is processed and stored in data centres in the European Union.
You have the right to access, correct or delete your personal data. You can also object to the processing, have the processing restricted and have your data transferred. You can contact us for this through the contact form.
If you are not satisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We may update this privacy statement. The date at the top shows when it was last changed.